Please verify that your address is correct - The shop does not refund or re-ship orders with addresses that were input incorrectly. If you notice that your address was entered incorrectly please email pealilyrose@gmail.com immediately so we can change the address prior to shipping. Once your order has processed and reached shipment status we are no longer able to make updates.

Free Shipping on orders $120 (domestic only) - Your order total should be $120 or more after discounts have been applied. At this time free shipping is available for domestic orders only.

How long does it take for orders to ship?

Orders ship out USPS First Class or Priority Mail within 10-12 business days unless otherwise stated via the product description.

Processing Time (order creation period) - within 8-10 business days unless otherwise stated
Shipping Time (time in transit once it's shipped) - 3-5 business days
Total Time (processing + shipping) - up to 12-15 business days

*PeaLily Rose is not responsible for shipping delays once the order has been dropped off to USPS. These times can vary depending on holiday schedules, USPS issues, etc...

PeaLily VIP Monthly Subscriptions
The package ships out the 12th-15th of every month. Shipping time is typically 3-5 business days via USPS.

*Business days are Monday-Friday

Did you receive a damaged product?
Please email pealilyrose@gmail immediately. Include a photo of the damage and we will resolve the issue as quickly as possible.

Want to track your package?
Once your shipping label is created, you will be sent an email. The email will include your USPS tracking #. Use this number to track your package until delivery. You will also receive an email when your order has been delivered.

Do you ship internationally?
Yes. Please allow 6-8 weeks for your shipment to arrive. International packages take longer because they must go through customs leaving the United States and entering your country.

Please note: Import duties, taxes, and other charges are not included in the item price or shipping costs. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

If your shipping questions are not addressed here please email pealilyrose@gmail.com for all questions and concerns, and we will get back with you as soon as possible.